Returns & Exchanges

At Radi Style Shop, we want you to feel as confident in our return policy as you do in our grippy performance wear and statement-making bodysuits. If your purchase doesn’t fit your style (or your curves), we’ve got you covered with our straightforward returns process.

HOW TO RETURN OR EXCHANGE

Step 1: Initiate Your Return

Send us an email at [email protected] with the subject line “Return Request” and include:

• Your order number
• Item(s) you wish to return/exchange
• Reason for return
• Whether you prefer a refund or exchange

Step 2: Wait for Approval

Our team will review your request within 1-2 business days. Once approved, we’ll send you:

• Return authorization number
• Shipping instructions
• Return address (348 Sunrise Road, Las Vegas, US 89102)

Step 3: Ship Your Return

Pack your items securely in the original packaging (your festival-ready outfits deserve safe passage!). Include:

• Completed return form (we’ll email this)
• Original tags attached

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Step 4: Processing

Once we receive your return:

• Allow 3-5 business days for inspection
• We’ll email you confirmation when processed

REFUNDS

Timing & Methods

Your refund will be processed within 5-7 business days after we receive and approve your return. Funds will return via your original payment method:

• Credit Cards (Visa/MasterCard/JCB): 3-10 business days to appear on your statement
• PayPal: Typically within 24 hours of processing

Original shipping fees are non-refundable unless the return is due to our error.

EXCHANGES

Want to swap your high-leg for fuller coverage? We’ll do our best to accommodate size/style exchanges based on availability.

• If your desired item is available, we’ll process immediately
• If unavailable, we’ll issue a refund or store credit
• You’ll be responsible for shipping costs of the new item

NON-RETURNABLE ITEMS

For hygiene and safety reasons, we cannot accept returns on:

• Grip aids and grippy pole wear (opened packages)
• Bodysuits with cut-out details or cheeky styles (if hygiene seal is broken)
• Clearance or final sale items

INTERNATIONAL RETURNS

For customers outside the US (excluding restricted regions):

• Return shipping costs are your responsibility
• We recommend using a trackable service (DHL/FedEx)
• Customs fees are non-refundable