Welcome to our performance-inspired fashion community! Below you’ll find answers to our most frequently asked questions about our bold, artistic apparel and seamless shopping experience.
About Our Products
What makes Radi Style Shop products unique?
Our pieces blend athletic functionality with runway-worthy aesthetics – from grippy pole wear to statement Barbiecore bodysuits. Each design supports dynamic movement while celebrating your individual style.
How do I choose the right size for performance wear?
Check our detailed size charts (available on each product page). For high-movement pieces like bodysuits or grip aids, we recommend your usual athletic wear size. When in doubt between sizes, size up for comfort or down for compression.
Are your fabrics performance-optimized?
Absolutely! Our grippy materials prevent slips during performances, while breathable fabrics like our high-leg cuts keep you cool. Black everything collection uses fade-resistant dyes for lasting vibrancy.
Ordering & Payments
What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal for secure global transactions.
When will my card be charged?
Your payment method is charged immediately upon order confirmation. For pre-orders, we charge when items ship.
Shipping & Delivery
Where do you ship?
We deliver worldwide (excluding some Asian and remote areas) from our Las Vegas studio. Enter your address at checkout to confirm availability.
What are my shipping options?
🚀 Standard Express ($12.95): DHL/FedEx – 10-15 days after processing (1-2 business days)
🎁 Free Standard (orders >$50): EMS – 15-25 days after processing
All orders include tracking so you can follow your package’s journey like a perfectly executed spin!
Why is my package taking longer than estimated?
During peak seasons or due to customs processing, deliveries may be slightly delayed. We appreciate your patience as we work to get your empowering apparel to you!
Returns & Exchanges
What’s your return policy?
We offer 15-day returns from delivery date. Items must be unworn with tags attached. Contact [email protected] to initiate returns.
Can I exchange an item for a different size/style?
Currently we process returns for refunds only. For fastest service, we recommend placing a new order for the desired item while returning the original.
When will I receive my refund?
Refunds are processed within 5 business days after we receive your return. Your bank may take additional 3-5 days to post the credit.
Account & Support
How do I track my order?
Your shipping confirmation email contains tracking information. For assistance, email our support team with your order number.
What if my product arrives damaged?
Contact us immediately at [email protected] with photos of the damage. We’ll gladly replace any defective items.
Do you offer student/performers discounts?
Yes! Join our mailing list for exclusive offers. Professional performers may qualify for additional discounts – email us with verification.
Need help we didn’t cover? Reach our performance-loving support team at [email protected] – we’re here to help you shine!